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Shipping Information

Standard Shipping

Shipping is via Australia Post Parcel Post with Tracking available (from Australia Post). Regular Australia Post fees apply.

All prices listed for each product do not include insurance.

Insurance charges are optional and to be paid by the customer at their request. Contact us for a quote of insurance.

Shipping and insurance charges are non-refundable.

Customer is solely responsible for ensuring that accurate shipping information is provided when making an order for delivery. Please contact us ASAP if you find that the provided shipping information is incorrect or requires a change. Changing shipping information on the website does not update existing orders as they have already been processed.

Customer is responsible for all freight charges, for redeliveries, refused shipments/incorrect delivery details and these will be added to the invoice total.

Local Delivery

Local delivery fee is $20 for 25km radius from Forrestdale 6112. Beyond 25km, delivery is charged at $1.5 per km.


Local Pickup

Local collection is very welcomed but also by appointment only. Pickup days are Tuesday, Wednesday, Friday 1:00-5:00pm. Alternate days and times available where necessary; please contact us for more information. Please include pickup request date/time in order notes if you wish to collect from our Kitchen at 52 Dumsdale Rd. Forrestdale, 6112.

We aim to have all orders processed and posted within 10 - 15 business days as we make to order. If we encounter any unforeseen circumstances we will contact you immediately to notify you.

Please note due to COVID-19 we have experienced longer processing times. We will be in contact via email if there is a delay in your order

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